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The Official Dearborn Police Non-Emergency Number: 5 Critical Times To Call 313-943-2241

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Knowing the correct contact number for the Dearborn Police Department’s non-emergency line is a vital piece of information for every resident and visitor. As of December 24, 2025, the official and most direct phone number for non-emergency assistance in Dearborn, Michigan, is 313-943-2241. Utilizing this specific number for non-urgent situations is crucial for keeping the 911 emergency lines clear for life-threatening events, ensuring that Dearborn’s first responders can provide the fastest service when seconds truly count.

This comprehensive guide details exactly when to use the non-emergency number, provides other essential contacts within the department, and highlights the current community services offered by the Dearborn Police, led by Chief Issa Shahin. We’ll clarify the critical difference between an emergency and a non-emergency to improve public safety and resource allocation in Wayne County.

Dearborn Police Department: Essential Contact Directory

The Dearborn Police Department, located at 16099 Michigan Ave, Dearborn, MI 48126, is dedicated to maintaining a strong police-community partnership. While 911 is always the number for a crime in progress or a life-threatening emergency, the following contacts are essential for day-to-day police matters.

  • Primary Non-Emergency Line: 313-943-2241
  • Emergency Services (Crime in Progress/Life Threatening): 911
  • Police Department General Information: 313-943-2240
  • Police Reports & Records (FOIA/General Inquiries): 313-943-2230
  • Neighborhood Watch Program: 313-943-3092
  • Investigative Division: 313-943-2255 (For specific follow-ups)
  • Police Station Address: 16099 Michigan Ave, Dearborn, MI 48126

The Patrol Division, which handles most non-emergency calls, can be reached directly through the 313-943-2241 number. This ensures your call is routed efficiently to the appropriate personnel who can dispatch an officer or provide guidance without tying up the vital 911 dispatcher network.

5 Critical Situations Where You Must Call 313-943-2241 Instead of 911

The distinction between an emergency and a non-emergency can sometimes be confusing. An emergency is defined as any situation that requires immediate police, fire, or medical response to save a life, stop a crime, or report a serious event that just occurred. If the situation is urgent but not life-threatening, the non-emergency line is the correct choice.

Here are five common scenarios where you should call the Dearborn Police non-emergency number, 313-943-2241:

1. Reporting a Past Crime with No Suspects Present

If you discover that your home or vehicle was broken into, or if property was stolen, but the suspects are long gone, it is a non-emergency incident. You need to file a police report for insurance purposes and investigation, but there is no immediate danger. Calling 313-943-2241 will initiate the report process and dispatch an officer if necessary. For certain low-priority, non-violent crimes, the Dearborn Police also offer an Online Reporting System, which may save you time.

2. Suspicious Activity or Noise Complaints

A loud party, continuous barking dog, or a vehicle driving erratically (but not causing an immediate accident) are all examples of quality-of-life issues that require police attention but do not demand a 911 response. If you notice a suspicious person or vehicle lingering in your neighborhood, you should call the non-emergency line to report the details. This allows the Patrol Division to investigate without diverting resources from true emergencies.

3. Vehicle Accidents Without Injuries or Road Blockage

If you are involved in a minor fender-bender where there are no injuries, both vehicles are drivable, and the roadway is not blocked, you should exchange information and call the non-emergency line. The dispatcher will advise you on whether an officer needs to be dispatched to the scene or if you can file a report at the station later. Calling 911 for a minor property-damage-only accident clogs the lines needed for serious collisions.

4. Questions Regarding Police Community Programs or Services

The Dearborn Police Department actively engages with the community through various programs. For example, if you have questions about the Neighborhood Watch Program or recent initiatives like the free At-Home Drug Testing Kit Program (PERK), you should use the non-emergency number. This line is the gateway to accessing information on preventative policing efforts and community resources.

5. Reporting Non-Functional Traffic Signals or Minor Code Violations

While often handled by the Department of Public Works, a non-working traffic light that is not causing immediate chaos or a minor code violation (like overgrown grass or abandoned property) can be reported via the non-emergency line. The dispatcher can then route the concern to the correct department within the City of Dearborn. This is a vital function of the non-emergency line: connecting citizens to the right municipal service.

Maximizing Your Call to the Dearborn Non-Emergency Line

When you call 313-943-2241, be prepared to provide clear and concise information. The dispatcher is trained to quickly assess the situation and determine the appropriate response. To ensure a smooth interaction, have the following details ready:

  • Your name and a callback phone number.
  • The exact location of the incident (address, intersection, or landmark).
  • A brief, factual description of the incident.
  • Descriptions of any involved people or vehicles (color, make, model, license plate).

By using the non-emergency number appropriately, you are directly contributing to the efficiency and effectiveness of the Dearborn Police Department. Your cooperation helps ensure that the 911 system remains accessible for the most dire emergencies, strengthening the safety and security of the entire Dearborn community. Remember the number: 313-943-2241.

The Official Dearborn Police Non-Emergency Number: 5 Critical Times to Call 313-943-2241
dearborn police non emergency number
dearborn police non emergency number

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