The Ultimate Laredo Police Department Contact Guide: 5 Critical Numbers You Need To Know Now

For residents and visitors of Laredo, Texas, knowing the correct number to call for law enforcement is crucial. As of December 2025, the Laredo Police Department (LPD) maintains a streamlined, yet comprehensive, system of contact numbers designed to handle everything from immediate, life-threatening emergencies to routine reports and administrative inquiries. This guide provides the most current and essential contact information, ensuring you reach the right LPD division quickly and efficiently. The LPD is the municipal law enforcement agency responsible for the safety of the Laredo community, operating as the 8th largest police department in the state of Texas. Understanding the difference between the primary emergency line, the non-emergency number, and specialized divisional contacts is the first step in effective public safety communication. Always remember that the primary number, 956-795-2800, serves multiple critical functions, making it the most important number outside of 911 itself.

Meet the Leadership: Chief of Police Miguel A. Rodriguez Jr.

The Laredo Police Department is led by a dedicated command staff, with the Chief of Police at the helm. For matters requiring executive attention, or to understand the department's vision, it is helpful to know the background of its current leader.

• Name: Miguel A. Rodriguez Jr.
• Current Position: Chief of Police, Laredo Police Department (LPD)
• Sworn In: September 2023
• Service History: Chief Rodriguez began his career with the Laredo Police Department in August 1999, dedicating over two decades of service before his appointment as Chief.
• Focus: His tenure has focused on strategic deployment, community-oriented policing, and enhancing departmental efficiency, including managing the LPD's five command divisions.
• Chief's Office Contact: (956) 795-2898
• Headquarters Address: 4712 Maher Ave, Laredo, TX 78041

Chief Rodriguez's leadership is centered on maintaining the safety and security of the Laredo community, which includes overseeing a department that recently secured federal funding to expand its ranks.

5 Essential Laredo Police Department Phone Numbers You Must Save

Knowing when to dial 911 and when to use the non-emergency line is vital. Misusing 911 can delay response times for genuine emergencies. Here is the definitive list of LPD numbers for every situation.

1. The Non-Emergency and Emergency Backup Line

The single most important number for non-life-threatening situations is the LPD's non-emergency line. This number is used for filing reports, requesting an officer for a non-urgent matter, or general inquiries.

• The Primary Number: (956) 795-2800
• When to Use It:
  • Reporting a stolen license plate or minor property theft.
  • Concerns about suspicious, non-violent activity.
  • Inquiring about a police report or case status.
  • As an alternate emergency number if the 911 system is down or unavailable (a crucial safety backup).

2. True, Life-Threatening Emergencies

For any immediate threat to life, health, or property, the universal emergency number remains the fastest way to get help from police, fire, or EMS services in Laredo.

• Emergency Number: 911
• When to Use It:
  • Active crimes in progress.
  • Fires or medical emergencies.
  • Situations where someone is in immediate danger.

3. LPD Headquarters Front Desk and Lobby

If you need to speak directly with an officer at the main station or have a question for the lobby staff, the main desk has a dedicated line.

• Front Desk/Lobby: (956) 795-2828 or (956) 795-2829
• Physical Address: 4712 Maher Ave, Laredo, TX 78041

4. The Watch Commander's Line

The Watch Commander is a supervisory officer who oversees the patrol division during a specific shift. They are the highest-ranking officer available on duty at any given time and can handle escalated issues or immediate operational concerns.

• Watch Commander: (956) 795-3134
• When to Use It: For issues requiring immediate supervisory attention that the non-emergency line cannot resolve.

5. Crime Victim Assistance Unit

The LPD provides specialized support for victims of crime, offering resources, guidance through the legal process, and emotional support. This unit is a vital resource for anyone affected by a criminal act.

• Crime Victim Assistance Unit: (956) 795-2933
• When to Use It: To access victim services, counseling referrals, or information regarding court proceedings.

LPD's Commitment to Modern Service and Community Engagement

The Laredo Police Department is continuously updating its services to better serve the community, focusing on technology and targeted community outreach. These recent developments ensure that LPD remains a modern and responsive law enforcement agency.

New Community Service Unit (CSU)

In a major organizational change announced in late 2025, the LPD established a dedicated Community Service Unit (CSU). The CSU's primary function is to enhance the enforcement of city ordinances, focusing on quality-of-life issues that directly impact residents. This proactive approach aims to solve smaller problems before they escalate into larger criminal issues, improving the overall livability of Laredo.

Digital Reporting and Online Services

For the convenience of residents, the LPD has embraced digital solutions for several common police interactions, reducing the need to call a number or visit the station for every issue.

• LPD Mobile App: The Laredo Police Department offers an official Android application that allows users to report certain issues or concerns directly from their mobile device.
• Online Accident Reports: Individuals involved in a vehicle accident can obtain their official accident report through an online purchase system, streamlining the insurance claim process.
• Public Portal for Complaints: The LPD maintains a Public Portal, demonstrating its commitment to transparency and thorough investigation of complaints submitted by the public.

These digital tools are designed to complement the traditional phone lines, giving the public multiple avenues to interact with law enforcement.

Internal Affairs and Administrative Contacts

For the highest level of administrative and accountability matters, knowing the specific contacts for internal oversight is important.

• Internal Affairs Office: The Internal Affairs office, which handles complaints and investigations into officer conduct, recently moved to a new, more accessible location.
  • New Address: 501 San Agustin Ave, downtown Laredo.
• Chief of Police Office: For non-urgent communication with the Chief's administrative staff, use (956) 795-2898.

The Laredo Police Department’s contact system is robust, designed to ensure that the public can quickly and appropriately reach the right division. Whether you are dealing with a critical emergency (911), a non-urgent report (956-795-2800), or seeking a specific administrative service, having these numbers saved is the best way to be prepared.

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