The 5 Secrets To Cordell TV, Appliance & Furniture’s 30+ Year Success In Oklahoma
In the rapidly changing landscape of retail, where big-box stores often dominate, the story of Cordell TV, Appliance & Furniture stands as a remarkable testament to local business resilience. As of late
The business, located in the heart of New Cordell, OK, has thrived for well over three decades, outlasting countless national chains by focusing on personalized, honest service. It is a true Sole Proprietorship success story, demonstrating that deep community roots and a dedication to quality—from refrigerators to reliable TV repair—can overcome the challenges of modern commerce. This article explores the key factors and specific services that have made Cordell TV, Appliance & Furniture an irreplaceable local institution.
Biography of a Local Institution: Cordell TV, Appliance & Furniture
Cordell TV, Appliance & Furniture is not just a store; it is a legacy built on the foundations of a small-town ethos and unwavering personal dedication. The business has cemented its place in Cordell, Oklahoma, as the go-to source for household essentials.
- Full Business Name: Cordell TV, Appliance & Furniture (also widely known as Cordell TV & Appliance)
- Primary Location: 117 North Market Street, Cordell, OK 73632
- Primary County: Washita County, Oklahoma
- Owner: Terry Patton
- Office Manager: Sarah Foust (noted for being with the business since its inception)
- Years in Business: Over 30 years (with some records indicating nearly 37 years in business)
- Original Location: Started as a small operation on East Main Street in Cordell, OK.
- Current Status: Active, existing Sole Proprietorship.
- Contact Number: (580) 832-5777
The history of the store is intertwined with the local economy. Owner Terry Patton’s vision was to create a reliable center for home electronics and appliances, a vision that has allowed the business to grow from its modest start to a key fixture on the courthouse square. Office Manager Sarah Foust has been a critical component of this journey, contributing to the consistent, friendly service that customers have come to expect for generations.
The Essential Services & Products That Define Cordell TV & Appliance
Unlike national retailers who specialize in only one category, Cordell TV, Appliance & Furniture has built its topical authority by mastering a diverse range of high-demand home products and essential services. This multi-faceted approach ensures that residents of Cordell and surrounding areas like Clinton or Hobart have a single, trusted source for all their major household needs.
Comprehensive Appliance Sales and Inventory
The store is recognized as a premier retailer for major appliances, offering a selection of top-brand products that cater to various budgets and needs. When a critical home unit fails, local residents turn to them for immediate, reliable replacements.
- Kitchen Appliances: They stock essential cooking and cooling units, including modern refrigerators, cooktops, wall ovens, and ranges.
- Laundry Appliances: A full inventory of washers and dryers, crucial for any household, is a staple of their sales floor.
- Other Major Units: The inventory frequently includes freezers, dishwashers, and other large-scale home electronics.
Appliance and Electronics Repair Services
One of the most valuable services offered is the in-house repair and maintenance of major household units. In a rural environment, having local technicians trained in Major Appliance Refinishing & Repair is a significant advantage over having to wait for distant service calls.
The business is well-known for:
- Appliance Repair: Fixing common issues with washers, dryers, and refrigerators, extending the life of a customer's investment.
- TV Repair: Offering essential television (TV) repair services, a nod to the "TV" part of their original name and a service that few modern retailers provide.
Why Cordell TV & Appliance Stands the Test of Time
The longevity of this business, spanning multiple economic cycles and technological shifts, is a case study in effective local retail strategy. The success is rooted in a few core principles that continue to resonate with their customer base in Washita County and beyond.
1. Unwavering Dedication to Customer Service
Terry Patton's dedication to customer service is the defining hallmark of the business. This commitment goes beyond simple politeness; it involves offering flexible solutions and a personal touch that big-box stores cannot replicate. This has fostered a deep sense of loyalty, with customers repeatedly returning for their appliance and furniture needs. The reputation for honesty and reliability has been carefully cultivated over more than three decades.
2. Essential Financing and Billing Options
Understanding the financial realities of major household purchases, Cordell TV & Appliance offers practical solutions. The option to allow billing or financing is a crucial service detail that makes high-cost items like a new refrigerator or washer accessible to more local families, easing the burden of having to pay the full price upfront.
3. The Strategic Courthouse Square Location
The move and continued presence at 117 North Market Street, right on the courthouse square in Cordell, is a strategic advantage. This central location makes the store highly visible and convenient for the local community, cementing its status as a foundational part of the city’s commercial life. It positions them as a key player in the Cordell Chamber of Commerce and the local business ecosystem.
4. The Power of Personal Longevity: Terry Patton and Sarah Foust
The stability of the business is directly linked to its key personnel. Terry Patton as the owner and Sarah Foust as the office manager—who has been there since day one—provide an unmatched level of institutional knowledge and consistency. Customers are dealing with familiar faces who understand the local housing stock, typical appliance needs, and the specific challenges of the Washita County climate, leading to better, more informed purchasing advice.
5. A Complete Home Solution Provider
The inclusion of furniture and mattresses alongside major appliances and electronics means the store can serve as a single destination for outfitting an entire home. This breadth of inventory, including everything from living room sets to bedroom furnishings, maximizes convenience for the local shopper, reinforcing their position as a full-service home retailer in New Cordell.
In conclusion, Cordell TV, Appliance & Furniture is far more than a retail outlet; it is a vital service hub. Its enduring success is a powerful local narrative, driven by Terry Patton’s leadership, Sarah Foust’s dedication, and a steadfast commitment to providing the essential products and repair services that the Washita County community relies on every day. By consistently prioritizing the customer experience and maintaining a broad, relevant inventory, the store ensures its legacy will continue for many years to come.
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